Work from home with Glide Training during the Coronavirus crisis

Wednesday, March 25th, 2020

Coronavirus has affected us all, with a major impact on how we work. Clearly it will not be possible for Glide to deliver on-site training courses for the foreseeable future, and it is likely that a large proportion of our clients’ workforce will be working from home over the same period. However we can help […]

Raise your spreadsheet skills with our new online Excel training course

Saturday, September 1st, 2018

Written by Jane Hames We are pleased to announce the latest in our ongoing series of affordable online training courses. Excel Formulas Made Easy This course is designed for Excel users who are comfortable with entering data onto spreadsheets, but are looking to take the next step and begin using formulas to undertake more powerful […]

FREE online training from Glide Training!

Saturday, June 30th, 2018

Written by Jane Hames We are pleased to announce the release of a new FREE online training course. Speed through Excel with Autofill This is the first of a number of online courses we will be launching during 2018 and beyond. The courses will cover a number of popular office applications including Microsoft Office, Google […]

Managing Change in the IT World – My PC Pro Magazine Article

Monday, November 13th, 2017

Written by Jane Hames

For any organisation, changing software can be seen as a major headache. As any IT professional involved in such projects will know, changing an IT system isn’t as simple as buying a new product and rolling it out to the users. There are many implications for the users of the new system which, if acknowledged, will make for a much smoother and more positive go-live.

An IT trainer’s role in the project may appear to be simply to learn how the new system works and train the users on how to use it (rather naively, I approached my first role on this type of project with the attitude that it would be as simple as that!) As the upgrade trainer I am one of the key people at the front end of communicating what the changes are, and how users will benefit from them.

I don’t often get involved in the more nitty-gritty technical aspects of upgrade projects. Instead, by being the user-facing “people person” I have the opportunity to take an objective view from the outside. This enables me to make suggestions for actions we could take early on, to ensure a positive experience for users when they get to the point of transition from one system to another.

In the latest issue of PC Pro magazine, I have written an article which contains lots of ideas about how to manage upgrade projects and I share with you some of my experiences and what I have learnt along the way. If you want to buy online click here: https://subscribe.pcpro.co.uk

If you want to buy it in print, here’s the cover you are looking for:

Written by Jane Hames For any organisation, changing software can be seen as a major headache. As any IT professional involved in such projects will know, changing an IT system isn’t as simple as buying a new product and rolling it out to the users. There are many implications for the users of the new […]

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Monday, March 19th, 2012