Nothing wrong with the old system, why change? Getting people on side

Wednesday, October 19th, 2022

How do you prepare staff for a new system or software upgrade?

“People don’t resist change. They resist being changed” – Peter Senge

I have been an IT trainer for 25 years now, and during that time I have worked with many organisations who are upgrading their software or changing to a new system. In all projects of this type, I have found that the idea of change does unsettle many people. I can only assume that this is human nature, and there’s certainly nothing wrong with it and it’s so ingrained, it is something that should be anticipated. The question I want to help answer is – how can we reduce the amount of fear, resistance and doubt that results from news of a different way of working?

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